IT Support Engineer

Entia Ltd,  Highbury, London, UK

Full-Time, London, UK

Entia is an award-winning medical technology company. Entia’s purpose is to make life-changing health conditions easier to live with by enabling treatment and management to take place at home.


We are currently going through a moment of exciting growth and development at Entia and require an IT support engineer to improve and maintain all IT systems at Entia. You will have the opportunity to work under your own direction and collaborate across the whole company, making this role your own and having the opportunity to grow with the company.


What You'll Do:

  • Maintain and improve all IT systems at Entia.

  • Work across the company to establish new IT systems.

  • Manage all IT support for new starters and getting them onboard.

  • Support and troubleshoot for staff at Entia if any problems arise.

  • To provide help and guidance to users, to ensure systems are used effectively and efficiently.

  • Monitor the adoption of the information security, data protection and usage policies, reporting any breaches, to ensure the confidentiality, integrity and availability of assets.

  • Continuous monitoring of IT Systems and to ensure these are kept in top condition.

You are:

  • Able to present ideas in user-friendly language

  • Proactive and enthusiastic.

  • Capable of working in a fast-paced and rapidly changing environment.

You Must Have:

  • Windows, Mac experience and Google Suite

  • Prior experience implementing IT systems in companies with over 40 people.

  • Ability to conduct research into PC issues and products as required.

  • Excellent communication skills – both verbal and written.

  • The ability to multitask, time management, problem-solving and troubleshooting skills.

  • Eager to learn new technologies and skills.

  • Networking – Routers, Switches, Firewalls.

What We Can Offer:

  • A flexible and fun work environment filled with passionate and extremely capable people.

  • We encourage and support professional development, and internal career progression to see everyone at Entia achieve their greatest potential.

  • Regular team-building company events - monthly team lunches, international team trips and more.

  • A well-stocked fridge, biscuits and fruit as well as endless tea and coffee to keep us going throughout the day.

  • Time to be inspired e.g. attending conferences, talks or exhibitions.

  • Collaborations with world-leading research institutions and companies.

  • The opportunity to work on and support the development of products that will improve the lives of millions of people.


Entia does not accept agency resumes or other unsolicited contact. Furthermore, Entia is not responsible for any fees related to unsolicited resumes.